![]() After the router restarts, check if the red light goes away, and you can access the internet again. Click the Restart Router button to begin the restart process. Choose Restart Router from the menu on the side of the screen. Sometimes a technician will give you a separate note with the default Wi-Fi information. Once you have logged in to the tool, follow these steps: Select the Utilities tab. Look underneath for a sticker containing your network name and key. You can locate the default network login information on your Charter Spectrum WiFi router. There are two ways to access the information. You can view your WiFi network name and password using the official Charter Spectrum website. Once you find it, create a new WiFi password and save the changes.
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